Learn how to add or update your billing information in AcornCloud so your service’s subscription payments are processed smoothly.
Open the Management LoungeLogin to your AcornCloud account.
From your main dashboard, tap your Service Name at the top-right corner.
Select Management Lounge from the dropdown menu.
Go to the Subscriptions TabFrom the left-hand menu, select Subscriptions - this will redirect you to a new Stripe window.
This is where you can manage your service’s payment details and subscription settings.
Add a Payment MethodTap Add Payment Method.
Enter the details for the card or account you’d like your AcornCloud subscription to be billed from.
Once everything is filled in, tap Add to save.
Best Practice TipsUse a service-owned card (not a personal one) so billing remains consistent for your organisation.
Double-check the expiry date and card number before saving to prevent failed payments.
If your card expires or changes, return to this section to update your payment details.
You can update your payment method at any time. Be sure to remove the previous payment method!
