🧾 Adding Children to AcornCloud

You can add new children to AcornCloud in two ways — either by converting a parent-submitted application or by creating one manually on behalf of the family.

1. Create or Access an Application

Option 1: Parent-Submitted Applications

• From the left-hand menu, go to Applications under Directory

• On the right, you’ll see a Public Form for New Application link

  • Share this link with parents who want to apply

• Once a parent submits an application, it will appear in your Applications List

Option 2: Manually Add a New Application

• From the same Applications screen, tap New Application (above the public form link)

• Choose to Assign or Create a Family:

  • If the child has siblings already in your service, select their existing Family from the list

  • If not, select New Family and enter one parent’s contact details

• Once the family has been assigned or created, tap Next

2. View the Application

• Find the child’s application in your list and tap View

• If the Convert to Child button is greyed out, it means the child doesn’t yet have a Booking Plan assigned. If it isn’t greyed then you can just go ahead and tap that button and ignore the rest of this article.

3. Add a Booking Plan

• Scroll down to view the child’s proposed schedule (if one was included in the application)

• Scroll back up and tap the Bookings tab

• In the Bookings/Enrolments box, tap Add Another

• Enter the child’s booking plan details

• Tap Save Booking at the bottom of the pop-up

4. Convert to Child

• Once a booking plan is in place, return to the Application

• Tap Convert to Child to officially enrol the child into your service

Best Practice Tips

• Double-check all booking plan details before converting to ensure accuracy.

• Confirm that the child now appears under Directory → Children once enrolled.

• For siblings, always use the same Family profile — it keeps contact info and billing streamlined.

• Encourage families to use your public form link to simplify data entry and recordkeeping.

And that’s it! You’ve successfully added a new child to AcornCloud — whether through a parent’s application or by creating one manually.